We are pleased to be at your service. If you have any inquiries or suggestions, feel free to contact us anytime at Info@Iconsign.Com. We are here and ready to offer you our assistance with a smile!
Filter by Topic
All
- All
- FrequentlyAsked Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
FrequentlyAsked Questions
How long does it take for me to receive my order?
Domestic orders normally arrive within 3–7 days of shipping, unless otherwise noted.
International orders normally arrive within 2–4 weeks of shipping. Please note that these orders must pass through customs in your country, which may occasionally cause additional delays.
What is your return and exchange policy?
Please refer to our Return & Refund Policy page for full details. If you have questions, contact us directly via email or WhatsApp.
How do I change my shipping address?
How do I change my shipping address?
If your order hasn't shipped yet, contact us immediately to update your address. Once shipped, we cannot modify it.
How do I track the status of my order?
You’ll receive a tracking number via email once your order has shipped. You can track it on our website or the courier's platform.
How do I receive customer support?
Email us at info@iconsign.ae or message us via WhatsApp during business hours for quick assistance.
What do I do if I entered an incorrect shipping address?
Please contact us as soon as possible. If the order hasn't shipped, we can update it. If it has shipped, we’ll guide you based on the courier’s policy.
Will my items come in one package?
Most of the time, your items will be shipped in one package. In some cases, depending on availability or supplier locations, your order may arrive in multiple packages.